Agent Experience Designer, Voice (Multilingual)
Core
Shape and scale high-quality voice experiences across a global portfolio of AI agents, focusing on multilingual readiness, voice quality evaluation, and interaction design.
Role type
Senior IC Agent Experience Designer (Voice)
Builds
AI voice agents and conversational interfaces
Domain
AI / Voice Technology / Multilingual Systems
Deliverable
production ML models | product features
Required skills
Voice/AI experience design, systems thinking, multilingual operations, evaluation framework creation, cross-functional collaboration, customer-facing design, agent persona definition, knowledge documentation
Preferred skills
Speech synthesis expertise, global language families knowledge, provider/voice evaluation experience, linguistics background, sound editing, enabling teams via playbooks
Technologies
Speech synthesis platforms, voice providers, evaluation rubrics, test suites
Responsibilities
Evaluate and iterate on voices across providers and languages; Partner with product/engineering to enable timely multilingual launches; Create structured methods for assessing voice performance; Collaborate to resolve voice and interaction issues; Contribute to customer-facing voice design discussions; Design frameworks to empower teams to scale voice design; Co-create agent personas and interaction patterns; Document insights and regional considerations
Seniority
Senior, hands-on IC