IT Servicetechniker (w/m/d)
Core
IT service technician supporting customers with software and operating system installations, incident handling, and service requests in a structured IT environment.
Role type
IT service technician (IC)
Builds
Reliable software and OS installations, incident resolution, and service request fulfillment for enterprise clients
Domain
IT Services / Enterprise Support
Deliverable
client delivery
Required skills
Windows 10/11 administration, hardware troubleshooting (PCs, monitors, smartphones, printers), incident management, service request handling, customer communication
Preferred skills
German (fluent), English (B2–C1), structured problem-solving approach
Technologies
Windows 10, Windows 11, standard IT hardware (PCs, monitors, smartphones, printers)
Responsibilities
Install and configure software and operating systems, support incidents and service requests, route customer inquiries to appropriate teams, ensure compliance with internal and customer regulations
Seniority
Entry to Mid-level, hands-on IC