IT Onsite Technician (w/m/d)
Core
Onsite IT support technician providing direct technical assistance, hardware installation, and troubleshooting for end-users in an enterprise environment.
Role type
Onsite IT Support Technician
Builds
Reliable IT services and workplace functionality for enterprise clients
Domain
IT Services & Operations / Enterprise Workplace Management
Deliverable
client delivery
Required skills
Onsite support, Client hardware support (Notebooks, Desktops, Thin Clients), Windows & Microsoft 365, Incident & Request management, Hardware installation & replacement, IMAC/R (Moves, Adds, Changes, Removals), Mobile device support, Troubleshooting, Ticketing systems
Preferred skills
Driver's license (Class B), German language proficiency, English language basics
Technologies
Windows, Microsoft 365, Notebooks, Desktop-PCs, Thin Clients, Smartphones, Tablets, Dockingstations, Monitors
Responsibilities
Onsite support for user technical questions and issues, Installation and configuration of workplace hardware, Handling incidents and service requests, Troubleshooting hardware and software faults, Documentation of tickets and assets