Business Operations Program Manager
Core
Primary point of contact for operational requests, managing secure provisioning of keys and certificates, and coordinating access controls for protected resources.
Role type
Senior IC Business Operations Program Manager
Builds
Operational workflows and secure access policies for business and engineering teams
Domain
Technology operations and security compliance
Deliverable
dashboards & analysis
Required skills
Program management, process improvement, stakeholder communication, risk identification, documentation management, access control management, key/certificate lifecycle management, cross-functional collaboration
Preferred skills
Knowledge of 3rd party marketplace security requirements, service review participation
Technologies
None explicitly stated
Responsibilities
Serve as primary point of contact for operational requests, review submissions and documentation before approval, coordinate resolution of issues with stakeholders, maintain program documentation and knowledge resources, partner with teams to assess new requests and establish next steps, coordinate secure provisioning and rotation of keys and certificates, manage identity groups and access controls, provide stakeholder updates on service events and operational changes, participate in regular service reviews and cross-functional meetings, collaborate with partner teams to streamline workflows and document improvements
Seniority
Senior, hands-on IC
