IT Technical Trainer
Core
Design and deliver in-person and virtual training programs to prepare IT technicians for local qualifications and operational goals.
Role type
Senior IT Technical Trainer
Builds
Technology-based learning experiences and training curricula
Domain
IT Operations, Cloud Systems, Datacenter Environments
Required skills
Classroom management, Instructional design, Lab facilitation, Curriculum development, Stakeholder communication, Technical training delivery
Preferred skills
CompTIA CTT+ certification, ITIL/Prince/Lean Six Sigma framework certification, CCNA/MCSE/NET+ technical certification
Technologies
Cloud systems, Datacenter environments, Server environments, Computer technologies
Responsibilities
Align learning preparation with success metrics, Build awareness of latest features and technologies, Deliver single to multi-day training in-person or virtually, Apply classroom management techniques, Create a supportive learning environment, Provide course content feedback to the Learning Team
Seniority
Mid-Senior, hands-on IC
