Customer and Partner Engagement Lead
Core
Prepare and support the VP of Strategy & Transformation for customer and partner meetings, including briefing documents, talking points, and follow-up communications.
Role type
Senior program management lead (customer engagement & events)
Builds
Executive engagement programs, field events (Ignite, Build, AI Tours), and stakeholder communication plans
Domain
Technology services / Strategy & Transformation
Deliverable
dashboards & analysis
Required skills
Program management, Event planning, Stakeholder engagement, Data-driven decision-making, Cross-functional collaboration, Strategic communication, Performance metrics tracking, Process improvement
Preferred skills
Experience with Copilot, AI agents, or agentic capabilities
Responsibilities
Create briefing documents and talking points for executive meetings, Coordinate and support field events, Define success criteria and performance metrics for engagements, Partner across teams to establish program strategies, Track program progress and risks, Provide guidance on communications best practices to field teams
Seniority
Senior, hands-on IC