Senior Data Center IT Support Technician
Core
Providing Tier 2/3 IT support, device management, and physical infrastructure maintenance for secure data center operations and production spaces.
Role type
Senior Data Center IT Support Technician
Builds
Secure device fleet, digital signage systems, and on-site data center physical infrastructure
Domain
Data Center Operations / IT Hardware Support
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
Tier 2/3 IT support, hardware troubleshooting, device configuration and deployment, inventory management, network troubleshooting, physical cabling and rack installation, component replacement, RMA processing, heavy-load equipment operation
Preferred skills
Technical College degree in Computer Science, Math, or Telecommunications
Technologies
Windows Server OS, SANs, NetDevices, 2FA systems, digital signage systems
Responsibilities
Managing, ordering, and deploying secured devices and storage; maintaining digital signage systems; troubleshooting hardware and network issues; performing cable and rack installations; supporting on-site DC physical infrastructure deployment; handling confidential BIOS settings and security compliance; operating heavy-load movement equipment.
Seniority
Senior, hands-on IC
