Legal Services Strategy Program Manager
Core
Own the annual rate card negotiation process, operationalize outside counsel guidelines, run legal RFPs and the Legal Talent Marketplace, and manage the conflict waiver process.
Role type
Senior Legal Services Strategy Program Manager
Builds
Rate cards, outside counsel guidelines, legal RFPs, Legal Talent Marketplace, conflict waiver workflows, and vendor scorecards.
Domain
Legal Operations / Legal Services Procurement
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure | physical/clinical work
Required skills
End-to-end process ownership, rate negotiation, RFP administration, vendor relationship management, conflict waiver automation, spend reporting, legal operations platform proficiency, alternative legal services market knowledge, outside counsel guideline drafting, AI in legal services understanding, process automation with low-code tools.
Preferred skills
J.D. or paralegal background, experience with e-billing and matter management systems, familiarity with AI agents for workflow automation.
Technologies
e-billing systems, matter management systems, spend analytics tools, RFP and pricing tools, CRM, low-code workflow platforms, AI agents.
Responsibilities
Manage annual rate card negotiation lifecycle including firm outreach and tooling health; enforce outside counsel guidelines for matter setup and invoice compliance; execute legal RFPs and steer flexible talent sourcing; automate conflict waiver approval levels and manage turnaround times; lead vendor relationships and cross-functional stakeholder collaboration.
Seniority
Senior, hands-on IC