Royalty Operations Program Manager, Global Payout Solutions
Core
Manage the end-to-end lifecycle of royalty agreements, translating complex commercial terms into operational requirements, validating payments, and overseeing outsourced operations to ensure accuracy and compliance.
Role type
Senior Program Manager (Royalty Operations)
Builds
Royalty payment processes, operational controls, and standardized workflows for global payout solutions.
Domain
Music/Entertainment Industry + Financial Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Program management, process improvement, operational validation, data analysis, contract interpretation, stakeholder management, risk assessment, cross-functional collaboration, documentation, Excel proficiency.
Preferred skills
Experience with outsourced operations/BPO, workflow tools, royalty platforms, automation, AI-enabled process improvements, dashboards.
Responsibilities
Support the end-to-end royalty agreement lifecycle including contract setup, statement validation, and payment execution; interpret complex royalty terms into operational requirements; execute governance routines for outsourced operations; monitor quality and service performance; identify and escalate material variances and control gaps; maintain operational controls and process documentation; recommend automation improvements to reduce manual effort.
Seniority
Senior, hands-on IC