Communications INTERN
Core
Research customer business, needs, and strategy to act as the voice of the customer (VOC) and share insights with internal teams.
Role type
Communications Intern
Builds
Customer insights and feedback loops for Engineering and Account teams
Domain
Customer Success / Business Analysis
Deliverable
dashboards & analysis
Required skills
customer research, stakeholder engagement, technical feedback synthesis, relationship building
Preferred skills
consulting, pre-sales/post-sales, business analysis, technical sales, solution architecture, change management
Technologies
null
Responsibilities
Research customer publications and speak with peers/customers to understand business and strategy; Communicate customer insights to internal teams; Engage with partners to support business outcomes; Identify and develop relationships with customer team members; Share feedback on technical capabilities and blockers with Engineering; Leverage mentorships and trainings to build Customer Success expertise
Seniority
Intern