IT Operational Resilience Manager
Core
Define and govern technology strategy within an outsourced model, ensuring alignment with regulatory expectations and business objectives while leading DORA and ICT risk management.
Role type
Senior IC IT Operational Resilience Manager
Builds
Technology operational resilience framework, ICT risk management controls, and regulatory reporting for critical payment services
Domain
Financial Services / Digital Operational Resilience Act (DORA)
Deliverable
production ML models | product features | dashboards & analysis | research | client delivery | infrastructure | physical/clinical work
Required skills
ICT risk management, operational resilience planning, third-party risk oversight, regulatory compliance, incident management, change assurance, stakeholder engagement, root cause analysis, governance design
Preferred skills
DORA implementation, outsourced ICT service management, Board-level reporting, cross-functional partnership
Technologies
DORA framework, ICT risk tools, regulatory reporting platforms
Responsibilities
Lead DORA and ICT risk management including identification, assessment, and control validation; Build and run the technology operational resilience framework including impact tolerances and scenario testing; Oversee ICT incidents and ensure regulatory notification; Provide change and architecture assurance for material technology changes; Report to the Board on technology risks and resilience posture.
Seniority
Senior, hands-on IC with Board reporting
