Program Manager - Fabric Customer Advisory Team
Core
Act as a bridge between customers and the Microsoft field to drive customer success with Microsoft Fabric by providing product advice, managing escalations, and curating product feedback for engineering leaders.
Role type
Senior IC Program Manager (Customer Advisory)
Builds
Microsoft Fabric data platform products and customer adoption strategies
Domain
Cloud Data & Analytics
Deliverable
product features
Required skills
Technical program management, data analysis, customer strategy execution, complex issue resolution, cross-functional collaboration
Preferred skills
Power BI expertise, Fabric workload knowledge, AI and agentic development experience, consultancy background
Technologies
Microsoft Fabric, Power BI, Azure SQL DB, Azure Cosmos DB, Azure Data Factory, Azure Synapse Analytics, Azure Service Bus, Azure Event Grid, Power BI
Responsibilities
Provide consistent product advice to customers as a credible point of contact; independently conduct customer feedback and research; anticipate and address complex product/solution requests; execute short-term and long-term customer strategies; support engineering and sales teams in customer interactions; identify issue areas to bring insights back internally for development.
Seniority
Senior, hands-on IC