Operational Excellence Program Manager
Core
Partner with Regional Director and Leadership to translate strategic priorities into actionable plans, ensure execution, and provide executive communications and performance insights for complex operational environments.
Role type
Senior IC Operational Excellence Program Manager
Builds
Actionable strategic plans, governance frameworks, executive briefings, and data-driven performance insights
Domain
Technology operations / Data centers / Critical infrastructure
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Strategic planning, operational governance, risk management, executive communications, data consolidation, cross-functional coordination, KPI monitoring, program/portfolio management
Preferred skills
Experience in senior level program or portfolio governance roles, ability to understand technical dependencies without being the technical decision owner
Technologies
N/A
Responsibilities
Translate priorities into actionable plans with clear milestones and ownership; establish governance to track commitments, actions, risks, and dependencies; support business reviews and strategic planning sessions; consolidate performance data into executive insights; serve as a coordination point between Regional Director and country leaders.
Seniority
Senior, hands-on IC