Solution Architect
Core
Establish and run a permanent Intelligent Optimization Framework using kaizen principles to redesign workflows, optimize AI agents and prompt libraries, and embed continuous improvement rhythms into client operations.
Role type
Senior Solution Architect (Operational Excellence & AI Optimization)
Builds
Intelligent Optimization Frameworks, optimized AI agent configurations, and reusable improvement playbooks for client organizations.
Domain
Operational Excellence, AI Operations, Continuous Improvement (Lean/Six Sigma)
Deliverable
production ML models | product features | dashboards & analysis
Required skills
AI agent lifecycle management, drift detection, Lean/Six Sigma methodologies, operational metrics analysis, stakeholder facilitation, change management, P&L linkage, cross-functional team leadership, standard work design.
Preferred skills
Experience in Financial Services, Healthcare, Manufacturing, Energy, or Government sectors.
Technologies
Copilot Dashboard, Work IQ, AI agents, prompt libraries
Responsibilities
Run structured improvement cycles to feed data into the next optimization phase; detect and correct agent drift; retire low-value agents and rework high-ROI ones; transfer optimization discipline to client teams for independent sustainability; facilitate retrospectives to convert friction into actionable inputs; establish durable standard work and ownership models.
Seniority
Senior, hands-on IC with strategic client delivery