Data Center Program Manager
Core
Manage data center operations, service incidents, and client relationships to ensure availability, safety, and security while adhering to budget constraints.
Role type
Data Center Program Manager
Builds
Physical IT infrastructure services and client solutions
Domain
Data Center Operations / Physical Infrastructure
Deliverable
client delivery
Required skills
budget management, incident troubleshooting, SLA/OLA adherence, risk mitigation, schedule coordination, client relationship management, safety compliance, maintenance planning
Preferred skills
none stated
Technologies
UPS, Generator, AHU, Servers, SANs, Networking, Capacity, DC Rack/Enclosures, structured cabling
Responsibilities
Perform troubleshooting for service incidents and escalate to meet SLA/OLAs; identify and coordinate maintenance schedules to reduce risk; manage client and supplier relationships to clarify and meet expectations; report safety and security issues immediately; review schedules to avoid conflicts and plan for customer impact.
Seniority
Mid-level to Senior, hands-on IC