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Principal Product Manager - Dynamics 365 Sales

United States, Washington, Redmond💼 Full-time🗓 2026-08-14 → 2026-09-26

Core

Define product vision and strategy for the 'build' side of Dynamics 365 Sales, specifically owning the Copilot/AI agents surface to drive AI Agent usage and customer growth.

Role type

Principal Product Manager (Sales & AI Agents)

Builds

Enterprise-grade SaaS CRM Sales software with integrated AI agents and Copilot-style features

Domain

Enterprise CRM, Sales, Artificial Intelligence

Deliverable

production ML models | product features

Required skills

Product strategy, AI agent productization, SaaS/CRM domain expertise, executive leadership, market disruption, product metrics optimization, incident response, cross-functional team leadership

Preferred skills

Experience with Copilot/AI-assisted product experiences, agent integrations

Technologies

Dynamics 365, AI Agents, Copilot

Responsibilities

Set product vision and strategy aligned with company goals; drive execution excellence with quality gates and executive reviews; lead and coach PM leaders; champion customers through structured previews and councils; grow NPS and customer base via user acquisition targets; own incident response and continuous improvement for reliability and security.

Seniority

Principal, strategy & mentorship

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