Director, AI Operations
Core
Manage the CPS technology team and operating model, driving AI adoption and connected-service delivery for legal operations.
Role type
Director, AI Operations (People & Strategy)
Builds
Connected-service delivery programs and AI legal tool adoption
Domain
Legal Technology / Enterprise Program Delivery
Deliverable
production ML models | product features | infrastructure
Required skills
AI legal tools (Harvey, Copilot), legal operations (matter management, outside-counsel governance), vendor partnership management, strategic planning, people management, cross-functional translation
Preferred skills
Content governance, communications strategy, knowledge management, security compliance reviews
Technologies
Harvey, Copilot
Responsibilities
Set vision, metrics, and benchmarking for CPS technology work; manage and coach CPS Legal Engineer and CPS Content Lead; lead virtual teams for connected-service delivery; own intake and tradeoff decisions for technology requests; manage vendor partnerships and security compliance
Seniority
Director, strategic leadership & team management