Senior Data Center Technician
Core
Apply advanced diagnostic and troubleshooting expertise to identify issues, decommission hardware, and guide technicians on complex data center operations.
Role type
Senior Data Center Technician (Hands-on IC)
Builds
Data center infrastructure including racks, hard drives, switches, and cabling
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Advanced diagnostic and troubleshooting, hardware installation and replacement, system startup/shutdown procedures, safety protocol compliance, security compliance for data destruction, KPI monitoring via dashboards, on-the-job training and mentorship
Preferred skills
Associate degree in computer science or equivalent work experience, extensive experience in mission-critical 24x7x365 data center environments
Technologies
Racks, hard drives, switches, cabling, dashboards
Responsibilities
Identify causes of hardware issues, decommission hardware for complex changes, delegate and guide hardware installation/deployment, coordinate downtime and stakeholder communication, verify post-execution quality checks (grounding, labeling, cabling), ensure security compliance for data-bearing devices, monitor KPIs, train and mentor technicians, conduct safety briefings and ensure PPE/equipment compliance
