Senior Service Engineer - A365 and AI Admin
Core
Administer and govern Microsoft 365 and AI administration capabilities across internal tenants, including Copilot administration, agent governance, and operational policy enforcement.
Role type
Senior Service Engineer (A365 and AI Admin)
Builds
Automation, Microsoft Graph based tooling, and policy as code for fleet-scale administration and risk response.
Domain
Enterprise Software / Cloud Administration / AI Governance
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Microsoft 365 administration, AI governance, Microsoft Graph APIs, PowerShell scripting, policy-as-code, drift detection, security mindset, audit telemetry, multitenant environment management, delegated administration, least-privilege access.
Preferred skills
Microsoft Copilot Studio administration, Agent 365 governance, Microsoft Entra/Purview/Defender/Intune tooling, connector lifecycle management, fleet-scale operations.
Technologies
Microsoft Graph, PowerShell, Microsoft 365, Copilot Studio, Entra, Purview, Defender, Intune, Kusto
Responsibilities
Administer and govern Microsoft 365 and AI administration capabilities across internal tenants. Define and implement administration guardrails for AI-enabled experiences. Partner with software engineers to automate tenant administration through Microsoft Graph and APIs. Build and operate governance frameworks for secure AI adoption. Monitor and respond to operational, security, and compliance risks through telemetry and auditing. Drive engineering-led operations through automation and observability.
Seniority
Senior, hands-on IC