Technical Support Engineer (SharePoint)
Core
Investigate and resolve complex technical issues for customers regarding SharePoint Server and SharePoint Online administration, performance, and customization.
Role type
Senior Technical Support Engineer (SharePoint)
Builds
Resolved customer incidents and knowledge-sharing programs
Domain
Enterprise Content Management (SharePoint) and Identity Management
Deliverable
client delivery
Required skills
SharePoint Server administration, SharePoint Online administration, Active Directory, Azure Active Directory, ASP.NET, JavaScript, HTML5, CSS, React, Angular, SQL Server, PowerShell, networking fundamentals, client/server architecture
Preferred skills
PowerShell
Responsibilities
Investigate and solve complex customer technical issues, act as an advisor to customers, lead readiness programs, mentor peer delivery roles, deepen technical proficiency through training
