Data Center Technician
Core
Hands-on operational role deploying, maintaining, troubleshooting, and repairing datacenter IT hardware to ensure servers, network devices, and infrastructure operate reliably and securely.
Role type
Data Center Technician (DCT)
Builds
Datacenter IT hardware infrastructure (servers, storage, network equipment)
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Hardware deployment and installation, Structured Cabling, Diagnostics and troubleshooting, Root cause analysis, Post-execution quality checks, Safety protocol adherence, Asset tagging and documentation, Incident reporting and escalation
Preferred skills
Experience with server refreshes and rebuilds, Memory upgrades, Vendor partner collaboration
Technologies
Servers, Storage, Network equipment, Structured Cabling
Responsibilities
Rack, stack, cable, label, and install servers, storage, and network equipment; Perform diagnostics and troubleshooting to identify root causes of hardware issues; Execute hardware deployments, upgrades, refreshes, rebuilds, and decommissioning activities; Verify power, network connectivity, grounding, and cabling requirements; Handle data-bearing devices in accordance with security policies; Maintain accurate documentation and ticket updates; Provide support and guidance to other technicians during complex tasks.
Seniority
Mid-level, hands-on IC
