Senior Data Center Technician
Core
Senior Data Center Technician responsible for advanced diagnostics, troubleshooting, hardware decommissioning, and mentoring junior technicians in a mission-critical environment.
Role type
Senior hands-on IC data center technician
Builds
Data center infrastructure, rack systems, and network hardware
Domain
Data Center Operations / IT Infrastructure
Deliverable
physical/clinical work
Required skills
Advanced diagnostic and troubleshooting, hardware installation and replacement, rack upgrades, safety compliance, post-execution quality checks, security compliance for data destruction, KPI monitoring, on-the-job training and mentorship
Preferred skills
None stated
Technologies
None stated
Responsibilities
Apply advanced diagnostic and troubleshooting expertise to quickly identify the cause(s) of issues; Decommission hardware for complex changes and/or systems with complex interactions; Delegate hardware installation, deployment, and/or replacement work to technicians while providing expert guidance; Ensure quality execution as defined by organizational standards, coordinating downtime, and keeping relevant stakeholders informed; Assist and provide guidance to technicians to complete challenging or complex tasks and escalate issues as needed; Ensure that technicians are performing post-execution quality checks and verifying that grounding, staging, labeling, and cabling are set up in compliance with safety protocols; Verify security compliance for decommissions and processes data-bearing devices for destruction; Maintain an awareness of Key Performance Indicators (KPIs) through dashboards and/or monthly performance discussions; Train and mentor technicians through on-the-job training and by providing direct guidance on specific tasks; Attend, conduct, or assist in conducting daily safety briefings, completes required safety training, provides guidance to technicians to facilitate compliance with safety procedures.
Seniority
Senior, hands-on IC
