Senior Data Center Technician (B Side Night Shift)
Core
Senior technician responsible for installing, troubleshooting, replacing, and decommissioning IT datacenter hardware and cabling infrastructure in a 24x7x365 production environment.
Role type
Senior hands-on IC data center technician
Builds
IT datacenter technology and equipment (racks, hard drives, switches, storage)
Domain
Data Center Operations / IT Infrastructure
Required skills
hardware installation and diagnostics, cabling infrastructure management, server and storage equipment maintenance, ticket resolution, quality control, safety compliance, hardware destruction verification
Preferred skills
process improvement, mentoring less experienced technicians, cross-functional stakeholder partnership
Technologies
racks, hard drives, switches, solid-state drives, flash cards, network equipment, storage equipment
Responsibilities
Prepare, stage, set up, and perform basic startups and shutdowns for hardware according to checklists and guides; troubleshoot and replace IT datacenter technology and equipment; perform discrete quality control activities and assessment of work by other technicians; process and verify compliance with standards for data-bearing device destruction; complete assigned tickets efficiently in alignment with KPIs; provide guidance to less experienced technicians on complex tasks; participate in proactive safety observation reporting processes; coordinate and assign tasks to other technicians on a temporary basis.
Seniority
Senior, hands-on IC
