Payments Manager
Core
Own end-to-end payment performance across markets, including authorization rates, chargebacks, fraud, refunds, customer experience, and cost of payments.
Role type
Senior Payments Manager (Strategy & Performance)
Builds
Optimized payment performance and risk reduction across global markets
Domain
Financial services / Fintech / Payments
Deliverable
production ML models | product features | dashboards & analysis | client delivery
Required skills
Payment strategy, fraud management, chargeback reduction, partner relationship management, data analytics, cross-functional leadership, global payment ecosystem knowledge, emerging market expansion, regulatory compliance, contract negotiation
Preferred skills
Experience launching local payment methods, working in matrixed technology organizations, operating in ambiguous environments
Technologies
Card payment systems, acquirers, processors, gateways, networks, local payment method providers
Responsibilities
Manage strategic relationships with key payment partners (acquirers, processors, gateways, networks, and local payment method providers), Partner closely with Risk and Chargeback teams to reduce fraud losses and chargeback exposure, Support incident management, root-cause analysis, and remediation for payment-related issues, Provide clear, concise updates to leadership on performance trends, risks, and opportunities
Seniority
Senior, hands-on IC with strategic oversight