Technical Program Manager
Core
Analyze, map, and optimize end-to-end operational processes across network sourcing, inventory management, planning, fiber lifecycle management, and engineering workflows to simplify operations and reduce cycle times.
Role type
Technical Program Manager (Operations & Process Improvement)
Builds
Integrated, scalable tooling solutions and AI/automation agents supporting operational workflows
Domain
Telecommunications, Network Infrastructure, Fiber Lifecycle Management
Deliverable
production ML models | product features | dashboards & analysis
Required skills
Process improvement methodologies (Lean, Six Sigma, value stream mapping), Cross-functional project management, Technical documentation, Operational readiness planning, Cloud/data center/telecom infrastructure knowledge, 3GIS or fiber inventory platform experience, AI readiness assessment knowledge
Preferred skills
Lean Six Sigma certification, PMP certification, Experience with AI/data science resources, Knowledge of carrier networks and outside plant engineering
Technologies
3GIS, Cloud platforms, Data center infrastructure, AI/automation tooling
Responsibilities
Partner with CIA and partner teams to ensure integrated tooling solutions aligned to business priorities, Support system modernization initiatives, Act as a connector between business owners, engineering teams, and AI/data science resources, Support deployment, monitoring, and continuous improvement of AI and automation solutions in production environments, Develop and maintain technical documentation, process guidance, and knowledge-sharing resources
Seniority
Mid-level, hands-on IC