Chief of Staff

## About the role * Maximizing & extending the leader. Serve as a trusted advisor and proxy for the CVP — representing their goals, priorities, and vision, acting in their absence, cultivating key internal and external partnerships across customers and partners, and creating clarity in ambiguous situations to focus the organization on the decisions that matter most. * Business operations & rhythm of business. Manage the day-to-day running of the business on behalf of the CVP — driving the architecture, development, and execution of the rhythm of business and business-review cadence, and ensuring continuity of operations at all times, including in adverse conditions, in line with corporate governance. * Strategy execution & business planning. Lead strategy execution in partnership with the leadership team — translating high-level strategy into concrete plans, priorities, and KPIs; designing budgets and long-range forecasts with Finance; and shaping org design and workforce planning to deliver the leader's objectives. * Drive the AI transformation agenda. Serve as a driving force behind MFM's continued AI transformation — helping translate the organization's AI priorities into an actionable plan, championing responsible AI and Copilot adoption across the team, and modeling AI-forward ways of working that raise the bar on productivity and insight. * Executive communications & external engagement. Own the leader's communication strategy and narrative — shaping how the organization's mission, strategy, and priorities are communicated, ghostwriting executive-level communications on the CVP's behalf, and curating thought-leadership and storytelling content that represents the leader internally, in the industry, and at executive customer engagements. * Organizational health & culture. Drive organizational health and a thriving, inclusive culture in partnership with HR and the People Strategy — taking the pulse of the organization, leading culture and D&I initiatives, and ensuring a healthy organizational and compliance scorecard. * People management. * Special projects, programs & innovation. Drive cross-organizational programs and special initiatives, lead strategic innovation and experimentation, and create clarity on ambiguous, high-complexity efforts that require hands-on coordination across disciplines. ## Requirements * Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 8+ years experience in financial management, business planning, operations management, strategy, project management, human resources or business-related roles OR equivalent experience. * Master's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 12+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR Bachelor's Degree in relevant field (e.g., Liberal Arts, Business Administration, Management, Computer Science) AND 15+ years experience in financial management, business planning, operations management, strategy, project management, human resources, or business-related roles OR equivalent experience. * 5+ years people management experience. * Software and cloud solutions sales experience. * Experience navigating a complex matrix organization. ## Nice to have * (None specified in the source text) ## What we offer * (None specified in the source text) ## About us * (None specified in the source text)