Senior Logistics Technician - CTJ - POLY
Core
Lead logistics operations for IT hardware inventory, managing ticket queues, escalations, and delivery coordination while ensuring accurate inventory balances and safety compliance.
Role type
Senior Logistics Technician (IT Hardware Supply Chain)
Builds
Incoming/outgoing deliveries of IT hardware, inventory management, and Return Merchandise Authorization (RMA) processing.
Domain
Information Technology / Logistics / Supply Chain
Deliverable
physical/clinical work
Required skills
IT hardware logistics, inventory management, RMA warranty process, heavy-load equipment operation (forklift, pallet jacks), safety compliance, stakeholder coordination, process improvement
Preferred skills
Data center support, automation of workstream processes
Technologies
None explicitly stated
Responsibilities
Prioritize ticketing queues and resolve escalations to enable inventory delivery; coordinate with external stakeholders (warehouses, OEMs, suppliers) for inbound/outbound deliveries; act as SME for RMA warranty process; manage DBD destruction/shredding schedules; conduct safety briefings and guide technicians on PPE and equipment usage; maintain accurate inventory balances.
Seniority
Senior, hands-on IC