Technical Support Engineer (Data & AI - Azure Database for MySQL, and PostgreSQL) - Korean Speaker
Core
Investigate and resolve high-severity technical issues for Azure Database for MySQL and PostgreSQL customers.
Role type
Technical Support Engineer (Data & AI)
Builds
Customer issue resolution and technical readiness for database services
Domain
Cloud Data Infrastructure (Azure Database)
Deliverable
client delivery
Required skills
High-severity incident handling, SQL, MySQL troubleshooting, PostgreSQL troubleshooting, performance tuning, query tuning, locking/blocking resolution, indexing, replication management, backup/restore, core database concepts (transactions, high availability)
Preferred skills
Community building, peer knowledge sharing, training development
Technologies
Azure Database for MySQL, PostgreSQL
Responsibilities
Own and resolve customer technical issues, troubleshoot database performance and query issues, manage replication and backup/restore operations
Seniority
Entry to Mid-level, hands-on IC
