HR Service Lead
Core
Execute statutory operations, authority correspondence, filings, and local documentation workflows for assigned countries, acting as the single escalation point for employee-impacting issues.
Role type
Senior HR Service Lead (Market Execution & Operations)
Builds
Compliant, auditable execution of hire-to-retire local layer processes and vendor outputs.
Domain
Human Resources / Operations / Statutory Compliance
Deliverable
client delivery
Required skills
Local statutory knowledge (India, APAC, ANZ), process improvement, RCA and preventive action tracking, vendor coordination, metrics and trend analysis, digital tools proficiency, delegation framework adherence
Preferred skills
Transformation support, automation readiness, shift work optimization
Technologies
Approved digital tools and controls
Responsibilities
Execute statutory operations and filings, act as POPS escalation point, coordinate with Payroll and vendors, respond to government inspections, contribute to process improvements and playbooks, support automation transitions
Seniority
Senior, hands-on IC