Business Program Manager, Legal Operations

## About the role - Support and help improve high-volume operations across E+I Law domains including immigration filings, employment law processes, and cross-functional business workflows - Support the development and execution of project plans including milestones, timelines, metrics, and resources - Construct workflow charts, diagrams, and user guides that capture the unique requirements of a legal practice - Use scorecards and dashboards to track program performance and communicate status to stakeholders - Assist with budget management including reporting, monthly reconciliation, and vendor billing - Collaborate with attorneys, immigration specialists, HR partners, and vendor teams to ensure seamless operations - Manage multiple priorities across a range of business needs driven by internal and external constraints - Communicate clearly in writing, presentations, and one-to-one settings - Display respect for a diversity of backgrounds and viewpoints; exhibit a growth mindset in all interactions ## Requirements - Bachelor's Degree in Business, Operations, Finance, or related field AND 2+ years experience in program management, process management, or process improvement in a legal, regulatory compliance, or professional services environment OR equivalent experience. - Effective written and verbal communication skills and deep attention to detail - Organizational, time management, and troubleshooting skills