Senior & Principal Technical Program Manager
Core
Manage multiple simultaneous technical engagements, coordinate resources for customer support and deployment, and drive process improvement through incident reporting and feedback analysis.
Role type
Senior & Principal Technical Program Manager
Builds
Repeatable operational processes and feature request prioritization frameworks
Domain
Cybersecurity and Security Operations
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Cross-functional project management, incident reporting, process improvement, resource coordination, stakeholder communication, feature request triage, operational logistics
Preferred skills
Engineering background, data analysis, product development
Technologies
N/A
Responsibilities
Deliver status reports to managers, coordinate customer and team resources for pre- and post-deployment support, produce comprehensive project summaries for process improvement and post-incident reporting, instruct teams on repeatable processes, support logistics and prioritization of feature requests
Seniority
Senior, hands-on IC