Telefonistin / Telefonist (m/w/d)
Core
First point of contact for citizens, handling incoming calls, visitor reception at the information desk, and key management for service vehicles.
Role type
Receptionist / Telephone Operator
Builds
Citizen communication and administrative support for the City Administration
Domain
Public Administration / Municipal Services
Deliverable
client delivery
Required skills
telephone communication, visitor reception, key management, database maintenance, MS Office, German (C1)
Responsibilities
Answering phone calls and connecting citizens to the right contacts, greeting visitors at the information desk, managing appointments and key issuance for service vehicles, maintaining and updating the telephone center contact database