Senior Manager, Business Systems
Core
Senior technical leadership role consolidating and evolving a complex Atlassian Cloud environment across multiple business units, focusing on platform architecture, governance, compliance, and AI-first automation.
Role type
Senior Manager, Business Systems (Technical Leadership)
Builds
Scalable Atlassian Cloud platform (Jira, Confluence, JSM) and AI-driven workflows for enterprise clients
Domain
Enterprise Software / SaaS Platform Management / Regulatory Compliance (HIPAA)
Deliverable
production ML models | product features | infrastructure
Required skills
Atlassian Cloud architecture, SCIM/identity provisioning, HIPAA compliance, enterprise software licensing, Python, team restructuring, AI integration, REST API tooling
Preferred skills
Post-M&A consolidation experience, regulated environment operations (HITRUST, SOC 2), iterative delivery methodologies
Technologies
Atlassian Cloud, Jira, Confluence, Jira Service Management, REST API, Python
Responsibilities
Own architecture and governance for multi-instance Atlassian Cloud; Establish scalable standards for permissions and identity; Lead platform consolidation across business units; Ensure HIPAA/BAA compliance posture; Define platform strategy and licensing decisions; Partner with executives to redesign workflows; Lead internal and external delivery tracks; Build internal technical expertise and coach people leaders; Apply AI-first approach to platform design and automation; Drive iterative delivery and continuous roadmap refinement; Evaluate and improve administrative tooling via REST API; Maintain platform health and identify modernization opportunities
Seniority
Senior Manager, hands-on technical leadership with people management
