Extended Workforce Program Manager
Core
Manage and continuously improve OpenAI's extended workforce program, focusing on operational excellence, compliance, and leveraging AI/automation to build scalable workforce solutions.
Role type
Senior individual contributor Extended Workforce Program Manager
Builds
Scalable extended workforce operating models, automated workflows, and compliant vendor management systems
Domain
Technology / AI / Extended Workforce Management
Deliverable
production ML models | product features | dashboards & analysis | infrastructure
Required skills
Extended workforce program design and operations, Vendor Management Systems (VMS) expertise, AI and automation implementation, stakeholder management, process optimization, supplier relationship management, compliance and risk management, data-driven decision making
Preferred skills
Experience scaling workforce processes, deep knowledge of worker classification and co-employment laws, ability to challenge conventional thinking
Technologies
VNDLY or similar Vendor Management Systems, AI tools, automation platforms, analytics tools
Responsibilities
Set direction and execute end-to-end plans for assigned workstreams, partner with operations and compliance to ensure efficiency, advise stakeholders on workforce solutions, translate business needs into improved workflows and automation, identify and implement AI applications to reduce manual work, build durable processes to prevent recurring issues, manage strategic supplier relationships, establish program health measures, lead rollout of new processes and tools, resolve complex workforce escalations, develop reusable practices and decision frameworks
Seniority
Senior, hands-on IC