Surgical Sales Advisor
Core
Act as the first point of contact for patients, guiding them through their cosmetic journey from initial enquiry to post-procedure follow-up.
Role type
Senior B2C consultative sales advisor (aesthetic healthcare)
Builds
Patient bookings and consultations for cosmetic surgery procedures
Domain
Private healthcare / Aesthetic medicine
Deliverable
client delivery
Required skills
High-value B2C sales, lead qualification, consultative selling, KPI management, patient relationship management, GDPR compliance, multi-channel communication (phone/email)
Preferred skills
Experience in aesthetics or private healthcare, knowledge of CQC standards, understanding of medical services industry
Responsibilities
Engage with prospective patients via phone and email to understand goals and build relationships; Qualify enquiries and convert consultations into confirmed bookings; Coordinate consultations and surgeries with consultants; Maintain precise, GDPR-compliant patient records; Handle enquiries and complaints with professionalism; Collect and share patient feedback.
Seniority
Mid-Senior, hands-on IC