Billing Rіsk Manager
Core
Manage payment risk, fraud, and chargebacks for a mobile app and web product company serving Tier-1 markets.
Role type
Senior IC billing risk manager
Builds
Chargeback and fraud prevention strategies, rules, and analytics dashboards for payment schemes.
Domain
Fintech / Payments
Required skills
Chargeback management, fraud prevention, payment scheme rules (Visa, Mastercard), chargeback analytics, dispute resolution, chargeback prevention systems (Verifi, Ethoca, Kount), payment provider communication, metrics analysis (chargeback ratio, fraud rate), mitigation planning, RDR, Ethoca Alerts, CE 3.0, VAMP, OI.
Preferred skills
Advanced Excel/Google Sheets, BI systems (Tableau, Power BI, Looker), dashboard building.
Technologies
Excel, Google Sheets, Tableau, Kount, RDR, Ethoca, OI, CE 3.0, Verifi
Responsibilities
Analyze current and new payment scheme rules; Generate ideas for improving chargeback, fraud, and refund handling; Optimize business costs related to chargebacks, refunds, and alerts; Monitor chargeback analytics; Develop chargeback and fraud prevention strategies; Create rules for handling risky users; Manage RDR, Ethoca Alerts, and CE 3.0 operations; Process provider requests regarding fraud, including chargeback handling and disputes.
Seniority
Senior, hands-on IC