Experte (m/w/d) Service Gesundheit & Liquidität
Core
Provides expert telephone and written advice on health and nursing insurance to customers, sales partners, and internal teams, focusing on complex cases, the electronic patient record (ePA), and tariff management.
Role type
Senior IC health insurance specialist
Builds
Health insurance solutions and services for customers and partners
Domain
Insurance / Health
Deliverable
client delivery
Required skills
Health and nursing insurance expertise, complex problem solving, tariff and contract knowledge, social security law knowledge, written and verbal communication
Preferred skills
Training in insurance and financial assets or health sector, interest in the healthcare system
Technologies
None stated
Responsibilities
Advise customers and sales partners on health and nursing insurance, resolve complex insurance cases, manage ePA services, handle tariff changes and contributions, support internal service centers
Seniority
Mid-level, hands-on IC