Verwaltung (m/w/d) - Diepholz
Core
Front-desk and administrative support for a medical practice, managing patient intake, scheduling, and data entry.
Role type
Administrative Assistant (Medical Practice)
Builds
Patient appointment schedules and practice administrative workflows
Domain
Healthcare / Medical Practice
Required skills
Patient communication, appointment scheduling, data entry, documentation, conflict de-escalation, basic first aid, office administration
Preferred skills
Business training or study, team collaboration, empathy, continuous learning
Technologies
Practice management systems
Responsibilities
Greet patients and visitors, coordinate patient appointments, maintain patient records, handle correspondence with patients/doctors/insurers, document treatment progress, manage medical files, support practice leadership with administrative tasks, respond to patient inquiries, handle difficult patient situations with de-escalation techniques, perform general office duties like mail processing and ordering supplies.
Seniority
Entry-level to Junior