Senior Team Lead - International Billing
Core
Leading end-to-end Billing Operations for international regions (Canada, UK, South Africa), ensuring accurate invoice generation, compliance, and operational excellence.
Role type
Senior Team Lead - Billing Operations
Builds
Invoice-to-Cash processes and financial reporting for global regions
Domain
Global Business Services (GBS) / Finance / Billing
Required skills
People leadership, stakeholder management, process governance, operational excellence, continuous improvement, financial controls, SLA management, workforce planning, issue resolution, Lean Six Sigma, data analytics
Preferred skills
GBS/Shared Services experience, revenue recognition knowledge, transformation project leadership, Lean Six Sigma Green Belt certification
Technologies
Excel, ERP systems (PeopleSoft, HighRadius, Salesforce), reporting tools
Responsibilities
Lead, mentor, and develop a team of Billing Analysts and Team Leads; Oversee end-to-end billing activities across Canada, UK, and South Africa; Act as primary point of contact for regional business leaders, sales teams, finance partners, and customers; Identify automation and process optimization opportunities; Ensure compliance with company policies, billing controls, audit requirements, and regulatory guidelines; Monitor operational KPIs and productivity metrics.
Seniority
Senior, hands-on IC with people management