Product Operations Manager - Client Onboarding Delivery
Core
Oversee end-to-end client onboarding, implementation, and operational delivery for a fast-growing lending platform, ensuring successful product launches and scaling delivery models.
Role type
Senior Product Operations Manager (Client Delivery)
Builds
Lending platform implementations and onboarding processes for Monevo UK clients
Domain
Fintech / Digital Lending / Credit Marketplaces
Deliverable
product features
Required skills
Client onboarding management, cross-functional coordination, risk management, process improvement, Agile delivery, team leadership, SaaS/API implementation knowledge
Preferred skills
Credit bureau knowledge, affiliate marketing ecosystems, credit decisioning knowledge
Technologies
SaaS, API, Platform-based systems
Responsibilities
Manage end-to-end onboarding from contract to go-live, coordinate cross-functional teams, resolve onboarding risks, lead implementation meetings, define and improve onboarding processes, report on operational KPIs, manage and develop Product Operations Analysts
Seniority
Senior, hands-on IC with team leadership
