IT Support Specialist (m/w/d) Modern Workplace & Microsoft 365
Core
Provide reliable and future-oriented IT services at production sites in the Schongau area and support colleagues at European locations remotely.
Role type
IT Support Specialist (Modern Workplace & Microsoft 365)
Builds
Stable IT operations for production sites and European offices
Domain
Manufacturing / Industrial IT
Required skills
Windows administration, Microsoft 365 administration, hardware and software support, incident analysis, device management, AI tool usage, data privacy and security compliance
Preferred skills
Structured and analytical problem-solving, customer service experience
Technologies
Windows, Microsoft 365, mobile devices
Responsibilities
Support end-users with hardware and software issues on-site and remotely, analyze and resolve IT incidents, manage PCs, notebooks, mobile devices, and peripherals, collaborate with production and central IT units, implement and develop modern workplace solutions and collaboration tools, introduce AI-supported tools for knowledge research and process optimization
Seniority
Mid-level, hands-on IC