Senior Frontoffice Applications & Training Specialist (m/w/d)
Core
Local subject matter expert and trainer for a new Frontoffice system, supporting Relationship Managers and Frontoffice teams in Germany with system adoption, process optimization, and user training.
Role type
Senior Frontoffice Applications & Training Specialist
Builds
Frontoffice system adoption and operational support for Private Banking/Wealth Management teams
Domain
Wealth Management / Private Banking
Deliverable
product features
Required skills
Private Banking domain expertise, Frontoffice process knowledge, training facilitation, stakeholder management, system testing, process optimization
Preferred skills
Digital transformation project experience, MS Office proficiency
Technologies
MS Office
Responsibilities
Serve as the local point of contact for Frontoffice users; Provide consultation and support on functional and procedural questions; Plan and conduct training workshops and onboarding; Analyze user feedback and collaborate with IT/Project teams for system evolution; Participate in system testing and new feature releases; Coordinate operational support and identify process improvement opportunities
