IT Anwendungsbetreuer (Windows) (m/w/d)
Core
Provide operational support, monitoring, and incident management for Windows-based software solutions and their interfaces in customer environments.
Role type
Application Operations Engineer (Windows)
Builds
Stable operation of customer-facing application systems
Domain
IT / Enterprise Software Operations
Required skills
Windows environment expertise, incident management, system monitoring, user and access management, stakeholder communication, process optimization, scripting (PowerShell), SQL database basics
Preferred skills
Automation of workflows, complex system dependency analysis
Technologies
Windows, PowerShell, SQL
Responsibilities
Monitor customer systems and analyze operational anomalies, deploy software updates on customer systems, manage user accounts and permissions, serve as primary contact for internal business units regarding application operations, coordinate with customers and internal teams to ensure smooth operations, automate recurring tasks through scripting
Seniority
Mid-level, hands-on IC
