IT Application Support Engineer (Linux) (m/w/d)
Core
Provide technical support and incident management for Linux-based software solutions and their interfaces within customer environments.
Role type
Linux application support engineer
Builds
Stable operation of customer-facing software applications and their integrations
Domain
IT services for large enterprises, mid-sized companies, and startups across travel, finance, insurance, logistics, public sector, industry, and telecommunications
Deliverable
production ML models | product features | dashboards & analysis | client delivery | infrastructure
Required skills
Linux system administration, incident management, technical support, system monitoring, configuration management, deployment automation, customer communication, complex system architecture understanding
Preferred skills
Python or Bash scripting, SQL database knowledge, containerization (Docker)
Technologies
Linux, Ansible, Jenkins, Docker, SQL
Responsibilities
Handle technical support and incident resolution for Linux-based software and interfaces, monitor customer systems for stability and anomalies, coordinate updates and configuration changes, collaborate with customers and internal teams to ensure smooth operations, optimize system and operational processes including high availability, assist in setting up new system environments, automate deployments and configuration changes using tools like Ansible and Jenkins
Seniority
Junior to Senior, hands-on IC
