Technical Application Engineer (Windows) (m/w/d)
Core
Provide operational support, monitoring, and incident management for Windows-based software solutions and their interfaces in customer environments.
Role type
Senior IC Windows Application Engineer
Builds
Stable operation of customer-facing Windows applications and integrated interfaces
Domain
IT Operations / Enterprise Software Support
Required skills
Windows environment expertise, incident management, system monitoring, user and access management, stakeholder communication, process automation via scripting, SQL database basics
Preferred skills
PowerShell scripting, complex system dependency analysis
Technologies
Windows, SQL, PowerShell
Responsibilities
Monitor customer systems for stability and analyze anomalies, deploy software updates on customer systems, manage user accounts and permissions, serve as primary contact for internal departments regarding application operations, coordinate with customers and internal teams to ensure smooth operations, automate recurring tasks through scripting
Seniority
Senior, hands-on IC
