Mitarbeiter Kunden- und Veranstaltungsservice (m/w/d)
Core
Support the planning, organization, and execution of training events and digital offerings while managing customer service and support.
Role type
Customer and Event Service Specialist
Builds
Training events, digital learning offerings, and customer support services
Domain
Public administration education and training
Deliverable
product features
Required skills
Event management, customer service, organizational skills, MS Office, LMS usage
Preferred skills
Experience in education or administration, IT affinity
Responsibilities
Support event planning and execution, coordinate with product management and service providers, maintain learning management software, equip training rooms, manage service hotline, handle support requests
