GTS Client Manager (m/w/d)
Core
Managing transactional support for complex corporate clients on HSBC's GTS Core Trade and Guarantees products, acting as the central point of contact for client trade and guarantee departments.
Role type
Senior Client Manager (GTS)
Builds
Operational support for corporate trade and guarantee business
Domain
Banking / Trade Finance
Deliverable
client delivery
Required skills
Document trade expertise (Letters of Credit, Guarantees, Collections), Client relationship management, Revenue growth identification, SLA management, Client service reviews
Preferred skills
Business administration degree, Additional foreign languages, MS Office proficiency
Responsibilities
Provide transactional support for corporate clients, Coordinate daily GTS business at the client interface, Identify and realize revenue growth opportunities, Act as central contact for client trade and guarantee teams, Network within global GTS organization, Manage daily operations and SLA compliance, Conduct client service reviews
Seniority
Senior, hands-on IC