Spezialist Leakage-Management (w|m|d) für die ADAC Versicherung AG
Core
Plan and execute Closed Files Reviews to identify leakage cases, analyze statistics to derive savings potential, and monitor the effectiveness of quality measures.
Role type
Specialist in leakage management and claims analysis
Builds
Reports on leakage analysis status and results for the Board; Operational Incident Reports
Domain
Insurance / Claims management
Deliverable
dashboards & analysis
Required skills
Closed Files Reviews, statistical analysis, process improvement, project management, training development, MS Office
Responsibilities
Plan and lead Closed Files Reviews to identify leakage cases; Create and analyze statistics to derive savings potential and recommendations; Monitor implementation and effectiveness of quality measures; Create regular reports on leakage analysis status for the Board; Create Operational Incident Reports; Collaborate with departments to improve processes; Develop training materials and conduct awareness measures for employees