Sachbearbeiter Inkasso (m/w/d)
Core
Managing contributions collection (Inkasso) across all insurance lines for corporate and private customers, ensuring legal compliance and service orientation.
Role type
Collections specialist (Inkasso Sachbearbeiter)
Builds
Contribution collection processes and customer communication
Domain
Insurance / Collections
Deliverable
client delivery
Required skills
Collections management, legal compliance (BGB, DSGVO), customer communication (phone/written), CRM and SAP usage, data analysis, risk assessment
Preferred skills
Commercial training (insurance/finance) or related degree, prior experience in collections or insurance industry
Technologies
SAP, MS Office (Excel), CRM software
Responsibilities
Correspond with corporate and private customers via phone and writing, collaborate with sales partners and internal interfaces, contribute to continuous improvement processes, analyze outstanding claims and identify risks
Seniority
Entry to Mid-level, open to career changers