Call Center Agent (m/w/d) in Teilzeit
Core
Central contact person for customers handling inquiries about parking management via phone and written channels.
Role type
Customer service agent (call center)
Builds
Customer service operations for parking management
Domain
Smart parking solutions / Customer support
Deliverable
client delivery
Required skills
Customer service experience, telephone communication, written communication, complaint handling, Microsoft Office
Preferred skills
Commercial training background
Responsibilities
Answering customer inquiries via phone and email, processing requests across multiple channels, handling complaints with a solution-oriented approach, contributing to continuous service improvement
Seniority
Entry-level to Mid-level